Who we serve
Wholesale brands selling into Amazon.
First-party vendors, not third-party sellers. If Amazon raises a purchase order, takes ownership of your stock and sells it under its own name, the deductions on your remittance are the ones we work.
The distinction that matters
1P and 3P are not the same business.
A seller loses money to FBA fees and lost units. A vendor loses it to shortages, chargebacks and co-op. The documents, deadlines and dispute routes have almost nothing in common, which is why a tool built for one tends to be blind to the other.
- Account type
- Amazon Vendor Central (1P). Amazon issues purchase orders, owns the inventory, and sells it as Amazon.com.
- Revenue floor
- $1M+ in annual marketplace revenue. Below that the deduction volume is usually too thin to justify the audit.
- Structure
- Often a wholesale group with several brands trading into Amazon under shared terms. One access grant covers the portfolio.
- Who owns the problem
- E-commerce leadership sees margin that will not reconcile. Finance sees short-paid remittances. Both are looking at the same deductions.
- History available
- Up to five years of Amazon transaction data, regardless of what Vendor Central will still display on screen.
Where we see the most
Categories with dense purchase-order volume.
Deduction volume follows PO volume. The more often Amazon buys from you, the more chances its systems have to get a line wrong.
Household & personal care
High PO frequency, heavy promotional calendars, and co-op agreements that get renegotiated often. Provisional co-op rates and MDF true-ups are where the balance usually sits.
Grocery & beverage
Case-pack and each-level cost confusion drives price claims, and short-dated stock drives damage allowance disputes. Celsius recovered $500K here in eight weeks.
Tools, hardware & auto
Heavy, oversized cartons mean routing and prep chargebacks at volume, plus shortage claims from pallets split across receiving doors.
Beauty
Fast SKU turnover and frequent cost changes create a steady stream of price claims where the agreed cost moved between PO and shipment.
Toys & games
A sharp Q4 peak concentrates receiving errors into a few weeks, then the disputes age out while everyone is busy shipping.
Apparel & footwear
Return volume drives damage allowance and returns provisions, and multi-brand groups often run one agreement across labels with different economics.
Where we are the wrong call
Three cases we will turn down.
- 01Third-party sellers on Seller Central. FBA reimbursements are a different account, a different claim set and a different dispute route.
- 02Vendors under roughly $1M in marketplace revenue, where the recoverable balance rarely covers the effort on either side.
- 03Brands that only want a report. We file and chase the claims — that is the whole job.
Selling both 1P and 3P? Say so on the first call. The vendor side is what this practice is built for, and we will tell you plainly where the seller-side balance is worth chasing separately. Start there.
Zero risk. Zero disruption.
The audit costs nothing and takes about fifteen minutes of your team's time to set up. If the account is clean, you have lost nothing.
- Free audit
- No recovery, no fee
- Secure, limited access